Most helpful review

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Verified Reviewer
New Reviewer

Poor customer service, and part support

Own an Insight camera, less then 3 years old. It has two antennas that screw on the device. One antenna has broken where it screws on, plastic design. Emailed customer service 9 months ago then got a reply saying they have no antennas. Asked when they would and never got a reply. Recently emailed again back thru the web page and got a speedier response advising they do not have antennas. The owners manual is poor also. Would not recommend these cameras. Reveal cameras much better and easier to use all the way around. Save your money, invest elsewhere!!!!

User's recommendation: Poor, buy something else.

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ID
#3469294 Review #3469294 is a subjective opinion of poster.
Cons
  • No part support
  • Junk
  • Do not have a speedy customer support
Loss
$125
Preferred solution
Full refund

Doesn’t work

Plugged in to charge and nothing happened. Lights didnt come on, nothing. It doesnt work as advertised, seems like junk

User's recommendation: Don’t recommend.

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ID
#3704900 Review #3704900 is a subjective opinion of poster.
Location
Azle, Texas

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Verified Reviewer
New Reviewer

The customer service person was a tremendous help

I purchased a Switch Lightsout trail camera and after one month I could not get it to work. In speaking with Tamara she instructed me how to reload the instrument. She was very kind on waiting for me to fidget with the camera until I could get it to work. She was very helpful. Although, I do admit that the camera uses batteries very quickly, one month on brand new batteries.

User's recommendation: The customer service is great. The Trail cameras have something to be desired.

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ID
#3460659 Review #3460659 is a subjective opinion of poster.
Location
Akron, Ohio
Preferred solution
Tamara solved my problem.

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Verified Reviewer
New Reviewer

Defective game camera

Camera wont activate have called several times and no one answers the damn phone to help with the problem I purchased the camera and trying to activate it but it wont work what do I need to do do I need to buy service or how does this work Im new to the cell camera using do I need to purchase the cell
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ID
#3437162 Review #3437162 is a subjective opinion of poster.
Location
Atlanta, Georgia
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

You don’t deserve a rating! Got any negative stars???

Wildgame Innovations - You don’t deserve a rating! Got any negative stars???
Wildgame Innovations - You don’t deserve a rating! Got any negative stars???
I bought this game cam years ago and it was the worst thing I ever bought right out of the box. It would not take night pictures at all, just a black screen. So, I put it back in the box for years, practically still brand new and cant get the unit to even power up. I just wanted someone to know how sorry your product was at a very expensive cost. I wouldnt buy anything that had your company name on it or associated with it! Worst product I have ever seen! Good riddance! Sent from my iPhone
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ID
#3271894 Review #3271894 is a subjective opinion of poster.
Location
Brownsville, Minnesota
Loss
$175
Preferred solution
Apology
New Reviewer

No help form them

bought camera in november . it never worked and no help form them !!!!!!! i sent many emails i called 10 time waited over 1 hour with no answere or reture call
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ID
#3166118 Review #3166118 is a subjective opinion of poster.
Location
Holmen, Wisconsin
Cons
  • All
Loss
$129
Preferred solution
Full refund

Faulty Product not supported

Wildgame Innovations - Faulty Product not supported
I received two Wildgame Innovations Insite Cell cameras as a birthday gift. After many many hours of trying to get them to pair with the HuntSmart app, I called tech support. After 1 hr on hold, I was told the cameras are faulty and could be replaced if I have proof of purchase. Since they were a gift, I don't have a receipt. They offered no method of replacing these two brand new cameras. I read online that many people have had this problem

User's recommendation: Do not buy Wildgame Innovations products!

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ID
#3118038 Review #3118038 is a subjective opinion of poster.
Location
Otterburne, Manitoba

Customer service is non existence don't get scam

Charged for 2 subscriptions because first camera did not work. The second one works but can't get the 120 dollar refund for the first broken camera and no one answers the phone you get the run around
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ID
#3107286 Review #3107286 is a subjective opinion of poster.
Location
Orlando, Florida

Felt cheated

Spent$100.00 for their camera and got 1 year use out of it. They can keep their products!!! I will spend a little more this time and get a lot more from another company.

User's recommendation: Spend a little more and get a lot more from a better product than Wildgame innovations.

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ID
#3088784 Review #3088784 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Having trouble with camera

I am having problems with connecting to the device. I have called the customer service contact number several times and no one will pick up the phone
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ID
#3081090 Review #3081090 is a subjective opinion of poster.
Location
Tampa, Florida

My crossbow has defect

I was contacted one week ago and told my repair kit would be shipped to repair my Bow. I was told I would recieve an email when the product is shipped. This was last Saturday. As of today, I have heard nothing nothing from anyone. No email, no call, no contact. This is wrong.
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ID
#3064731 Review #3064731 is a subjective opinion of poster.
Location
Newark, New Jersey
New Reviewer

The bow will not come off safety

loaded my XB380 bow just before getting into my stand took aim and found out the safety is stuck in the safe position and will not move to the fire position

User's recommendation: you may want to invest a little more money on a better bow.

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ID
#3042409 Review #3042409 is a subjective opinion of poster.
Location
Terra Alta, West Virginia
Pros
  • Shoots good when working
Cons
  • Do they stand behind their products
  • Product doesent seem to hold up
Loss
$250
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Bad camera

I have one of your cameras and it stopped working it wont take pics and wont connect to Bluetooth. BC33AC71C109
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ID
#3034213 Review #3034213 is a subjective opinion of poster.
Location
Oil Springs, Kentucky
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Camera not working

Hello I purchased a trail cam (encounter cellular cam) Sunday October 31, 2021. Put batteries and sd card in as described camera didnt work at all. Replaced the new batteries with other brand batteries, camera still does not work. No lights come on. Will not activate to the app. What do I do about a refund or a replacement? Purchased camera from local Walmart store

User's recommendation: On the box it said use 128GB SD card. Unfold the owners manual is says use no bigger than 32GB SD card. After numerous trips to the store and mount camera where I wanted it, the camera doesn’t work. Will.

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ID
#3028103 Review #3028103 is a subjective opinion of poster.
Location
Byron, Georgia
Loss
$110
Preferred solution
Replace the non working camera

Deer camera

These insight cell cameras are a waste of *** time/money you all need to get your shot together.

User's recommendation: *** wild game.

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ID
#3002890 Review #3002890 is a subjective opinion of poster.
Location
Bethlehem, Pennsylvania

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Lost my wifi password to my camera

Lost my wifi Password to my trail cam and I cannot get a hold of anybody Ive called days in a row weeks in a row and still cant get nobody
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ID
#2987352 Review #2987352 is a subjective opinion of poster.
Location
Atlanta, Georgia
Loss
$140
Preferred solution
Full refund

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