Wildgame Innovations
Wildgame Innovations Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wildgame Innovations has 1.6 star rating based on 74 customer reviews. Consumers are mostly dissatisfied.
17% of users would likely recommend Wildgame Innovations to a friend or colleague.
- Rating Distribution
Pros: Good pics, I have over 15 of their cameras, Initial features.
Cons: Customer service, All of them, Do not have a speedy customer support.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wildgame Innovations has 1.6 star rating based on 74 customer reviews. Consumers are mostly dissatisfied.
17% of users would likely recommend Wildgame Innovations to a friend or colleague.
- Rating Distribution
Pros: Good pics, I have over 15 of their cameras, Initial features.
Cons: Customer service, All of them, Do not have a speedy customer support.Recent recommendations regarding this business are as follows: "Don't waste your money on this company, you will regret it.", "Don't buy it.", "Stay away", "Buy something with better quality and better customer service!", "Do not wast your money especially when they cost money every month and you get nothing for it!".
Most users want Wildgame Innovations to offer a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Camera displays err 5d, doesn't work
My game cam took about a dozen pics then quit, it displays err 5d, so I did the recommended fix but it didn't work.
Contacting the company is a no go, they never pick up, you stay on hold forever.
These game cams are just garbage, the company must be the worst company on the planet, it's a real sad joke.
User's recommendation: Don't waste your money on this company, you will regret it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBought a encounter cell and customer support was horrible
Return it to the store
I bought a encounter cell game camera and a number of things to get everything I needed to get pictures,it would not read the SD card, and when you put in the serial number it wouldn't activate the camera and popped up call customer support I did all I got was a recording,I emailed the contact info to the information on the paper from the device, I got an email back telling me the company name number contact email etc wasn't part of their company.i ended up taking it back to Walmart sorry service there too.
- Bad customer support
Preferred solution: Support to do their job and answer the phone
User's recommendation: Don't buy it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad service for replacement camera
Bought 2 Endeavor 2 cell cameras, 1 went bad within 3 months, replacement took6 weeks, replacement camera will not mesh with my old camera, now meither will not work and I have paid $264 for cell service for 2 cameras, not my fault camera was bad, absolutely the WORST customer service,
It takes 6-7 calls to get them to call back,
My password would not work, and I know it is correct,do yourself a favor, and go somewhere else. Pissed is putting it lightly!!
- Picture quality
- Everything about them
Preferred solution: Full refund
User's recommendation: Stay away
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Bartlesville, OklahomaVery poor customer service/care
I purchased 6 trail cameras through the web site, they took the money from my account and after a week or so with no response I started trying to contact them to see the status my order! After being on hold for several minutes the repersentive told me that the order could not be filled and tried to sell me a more expensive camera with less features, I declined and asked for a refund, again on hold for several minutes he came back on stating that the refund would take 21 days!
That is ludicrous, not only did I have to pay for the cameras but for shipping!
I asked to speak to a supervisor and was told that one would call me back but no one ever did, not only is this very poor customer service but also shows very little respect for someone who puts there faith and money into a company they have trusted in the past! This is from confirmation number 212598!
Trail camera issues
My screen doesn't let me set. Date or time only thing pops up is no sd card when I take it out and it's same sd card when i got it also no reset button anywhere
Model number#ez20B2w-21
Terrble Customer Service
I emailed customer service 2 days ago. Never received a confirmation email.
Still waiting. No number to call. This camera I purchased at Dick's Sorting Goods. I can't set it up.
It just keeps taking pictures while I am trying. I read another review where the person was having the same problem.
It would be nice to actually speak with someone to find out if I am doing something wrong, or if the camera is just defective. There is no troubleshooting information on the instructions.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount issues
Can't get a count for camera set up on , can not get anyone o
In person to help
{{Redacted}}
Preferred solution: Help in-person a phone call,812-360-1385
User's recommendation: Do not buy or use wildgame produsts
Camera didn’t work, but got charged twice for subscription!
I had the cell cam encounter , kept saying to update even though it was updated. Returned it , cancelled subscription.
Not only was I still charged132$ for the sub but they charged me twice for the same subscription on the camera! Been calling customer service for weeks and no return yet. Still out 264$ for nothing.
Purchased 10/26/23 still dealing with this bs and its 11/16/23. Never buy anything from this company , customer service is garbage and say an agent will call back and never does!
User's recommendation: Go with another company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey suck
Been waiting over a month for customer service just to call me back. Been calling every day.
For over a month sent them the owners every buddy that there is to contact and no one will help.
But they keep taking money for my cameras monthly. And they ain't even working and no one will cancel it they suck and need shut down
- No customer service
Preferred solution: Full refund
User's recommendation: Do not support these idiots
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHelp with camera
They suck. No customer service and they keep taking monthly payments from a debit card. And cameras ain't even working
- Suck
Preferred solution: Full refund
User's recommendation: *** no
I purchased 10 terra cell cameras and 3 don’t work after 3 months
Ive called customer service 5 different times and always get told the same thing! I technician will call back within 24hrs! Never ever got a call once!
- Few of the camera worked well
- Some cameras not working and no help fixing them
Preferred solution: Someone to help me get my cameras working!
User's recommendation: Buy something with better quality and better customer service!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer service does not exist!!!!
Been trying for days to get product support on a camera that will not function. All I ever get is put on hold & forgot about, never able to actually get a person on the phone. No response to emails , or contact request on their website either.
- Cost
- Absolutely no tech support or customer service
Preferred solution: Product support.
User's recommendation: Use another company.
I purchased 10 Tera cell cameras and pat a monthly subscription and three of them do not work after 3 months!!!!
I called 5 different times and all they could say is a technician will call back within 24 hrs never got any calls back from anyone
User's recommendation: Do not wast your money especially when they cost money every month and you get nothing for it!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCamera not working
still camera isn't working goes through 3 green flashing and then it goes steady green and I can't get help
Preferred solution: support
User's recommendation: not good
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCamera won’t work
Been on hold for over 2 hours this is crazy bought new camera and when setting it up says it's on another account and can't get no help this is so wrong
Preferred solution: Get my camera working
User's recommendation: Get more help
Trail camera won't verify
I have spent over 4 hours trying to speak with someone and have been unsuccessful I have been on hold the entire time and when someone answered I asked a question about the product I purchased and the lady hung up on me. I have sent requests for someone to contact me and no one has even responded to my email, it's ridiculous to sell something that you can't even get help to get working, and their customer service is crap. Furthermore, I highly recommend buying from anyone except wild game innovations they are unprofessional in all aspects so far
User's recommendation: Don't purchase from wild game innovations
About
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Wildgame Innovations is a company that was founded in 2002. Wildgame Innovations provides such products as trail cameras, laser rangefinders, action cameras, feeders, attractants and supplements, food plots, apparel and gear, feeder/camera accessories and many more. Wildgame Innovations is a great choice for all who like hunting. With Wildgame Innovations accessories hunting becomes easy and much more successful. High quality products, excellent services and competitive prices make Wildgame Innovations one of the best providers of hunting equipment to deal with. Many hunters have already made sure that Wildgame Innovations is worth dealing with.
Wildgame Innovations is ranked 99 out of 424 in Hunting, Fishing and Camping category
USA
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