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Contact Wildgame Innovations Customer Service

Wildgame Innovations Phone Numbers and Emails

Toll-Free Number:

  • (800) 847-8269
    Toll Free
Call customer service

Wildgame Attractants And Seeds:

  • (225) 638-4016
    Toll Free

Wildgame Innovations Email:

Customer Service
Return/ Cancelation Issues
Send Message
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How to Contact Wildgame Innovations?

Most Popular Number:

(800) 847-8269
Toll Free
Total calls: 415 Issues resolved: 2 Last call: Nov 11, 2024

Wildgame Innovations customer service phone number is 877 269 8490. The customer care department administers the telephone number. The other support number is 800 847 8269. This line is toll-free and provides you with the ability to receive information and answers to questions related to the provided services. The other Wildgame Innovations phone number is 225 638 4016.
The telephone communication provides you with information related to the trail cameras, feeders, attractants, and other items offered by the company. You can ask about the technical characteristics, ordering process, and return policy. Wildgame Innovations contact specialists are available during working hours.

Wildgame Innovations email is returns@planosynergy.com. The email provides clients with the opportunity to clear the return and cancellation issues. Whether you want to cancel the order or report the bad quality of the products, send the letter to the email address. The Wildgame Innovations support will consider it and send you guidance on how to process the return.

Wildgame Innovation's address is 602 Fountain Parkway Grand Prairie, Texas 75050 United States. This is the location of the corporate office. The mailing address of the company is 2261 Morganza Highway New Roads, LA 70760. Clients can turn to Wildgame Innovations customer service via the mailing address to send documents, originals, and other correspondence.

Wildgame Innovations hours are Monday through Friday from 8 a.m. to 5 p.m. CT. The Wildgame Innovations support does not work during the weekends and national holidays like Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas and others. The operation time can change due to technical issues.

Wildgame Innovations app is available in the Apple Store and Play Market. The company offers to use the Huntsmart app. Use the online contact form on the Wildgame Innovations website to file the request or resolve issues with the app operations.

Wildgame Innovations Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Wildgame Innovations Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call Wildgame Innovations is 8008478269. 94% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as Wildgame Innovations may ask you for the following information to identify you as a customer: email, phone number or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

Wildgame Innovations Website:

Wildgame Innovations Help Center:

Corporate Office Address:

WGI Innovations
602 Fountain Parkway
Grand Prairie, Texas 75050
United States

Other Info (opening hours):

Hours

Monday–Friday: 8:00 AM – 5:00 PM CT

Closed: Memorial Day, Independence Day,

Labor Day, Thanksgiving (Thursday/Friday),

Christmas (12/25-12/26)


Mailing Address:

2261 Morganza Highway

New Roads, LA 70760

More contact details

Wildgame Innovations Customer Service Reviews

1.2 / 5
Bad
Guest-5545614
Very poor customer service/care

I purchased 6 trail cameras through the web site, they took the money from my account and after a week or so with no response I started trying to contact them to see the status my order! After being on hold for several minutes the repersentive told me that the order could not be filled and tried to sell me a more expensive camera with less features, I declined and asked for a refund, again on hold for several minutes he came back on stating that the refund would take 21 days!

That is ludicrous, not only did I have to pay for the cameras but for shipping!

I asked to speak to a supervisor and was told that one would call me back but no one ever did, not only is this very poor customer service but also shows very little respect for someone who puts there faith and money into a company they have trusted in the past! This is from confirmation number 212598!

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Guest-5445543
Terrble Customer Service
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I emailed customer service 2 days ago. Never received a confirmation email.

Still waiting. No number to call. This camera I purchased at Dick's Sorting Goods. I can't set it up.

It just keeps taking pictures while I am trying. I read another review where the person was having the same problem.

It would be nice to actually speak with someone to find out if I am doing something wrong, or if the camera is just defective. There is no troubleshooting information on the instructions.

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How Good is Wildgame Innovations's Customer Service?

Jeff S Cqr
Jeff S Cqr
Feels Disappointed | Nov 16, 2023

Been trying to activate my camera for 2 months now , can't get anyone to help and they never cal back

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Harding Tok
Harding Tok
Feels Disappointed | Oct 12, 2023

Not a good thing.

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Marya Fnt
Marya Fnt
Feels Satisfied | Aug 15, 2023

I had to call 3 different numbers before I finally reached a live person to talk to but when I finally reached someone she was very helpful and nice.I wasnt pissed at all.Paula was the representatives name.If all employees was as nice as her then fantastic.

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Jerrin Avl
Jerrin Avl
Feels Disappointed | Nov 10, 2022

Terrible

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Hugh Mce
Hugh Mce
Feels Neutral | Sep 30, 2022

Experience was great once I got to speak with a representative. I was on hold for 56 minutes. All over a defective sd port on a camera. Shouldn't have to wait that long to get this issue resolved especially since it was a defect from factory. So after all and said I was on the phone for over an hour. Could have atleast offered a free hat or sticker.

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Summary of Wildgame Innovations Customer Service Calls

440 TOTAL
CALLS
01:34 AVG CALL
DURATION
1% ISSUE
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Wildgame Innovations?

Product/ Service Question:

  • “Didn’t receive product”
  • “Camera not working”
  • “Deer feeders stopped working”

Request for Information Question:

  • “Need to know where social number is to register”
  • “About my cell cam”
  • “Setup support”

Account Question:

  • “My cell cam account says locked”
  • “Can't login”
  • “Account issues”

Cards Question:

  • “To add credit card for pmt plan”
  • “Problem with SD card and scanning”
  • “4 cameras that show error, new card, new batteries”

Activation/ Cancellation Question:

  • “Can't get camera to activate”
  • “Need to deactivate a camera”
  • “To try and get my cameras reactivated”

Payments and Charges Question:

  • “Payment rejected by direct express card as a corrupted transaction”
  • Payment flagged by my bank As corrupted
  • “Billing”

Shipping and Delivery Question:

  • “Can not get the SD card reader app open”
  • “Never received an order”
  • “Encounter aux plug size & voltage, Wi-Fi -live view?”

Return/ Replace Question:

  • “To get replacement mounts for my barrel feeder”
  • “Camera replacement”
  • “Returned trail camera”

Staff Question:

  • “Cancle service”

Refund Question:

  • “Refund”

Other Question:

  • “Motor”
  • “New top to feedet”
  • “Splintered crossbow limb on XB380 crossbow”

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