Eugene H Uks

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Verified Reviewer

To try and get my cameras reactivated

I just want to get cameras reactivated as I guess when I thought I was just shutting them down for a couple months I deactivated my account
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Preferred solution: My cameras back on

Jimmy S Nqo

4 cameras that show error, new card, new batteries

I have four wild game cameras that show error every time you cut them on I have about eight of them. I replace these four with full more and they got still trying to figure out why these cameras do not work.
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Loss:
$250
Pros:
  • Work great when they work
Cons:
  • Left about 3 to 4 years then they go to era

Preferred solution: Would like to know if they can be repaired

Anonymous
map-marker Philadelphia, Pennsylvania

Product is junk, terrible customer service.

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Brought deer feeder last year, left in box till this year for use. Removed and set up( no instructions in box) had to go to you tube for video set up. Set up and programmed and tested it says short. Verified everything is hooked up properly, good fuse, fully charged battery, even tried different battery, still says short. Since its been a year since purchase, nothing they can do. But what I can do is make it my mission to go on tik tok, twitter, snap chat, Facebook and let the world know about the *** poor quality products you are selling.
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User's recommendation: Buy elsewhere, buy quality products not cheap material.

Jon M Apx

Feeder problems

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Horrible costumer service brand new feeder programs great . Wont run wont test eats battery s like candy
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Preferred solution: Just want it to work properly

Tammy L Imf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t ever get a hold of no one spend all kinds of money for product that don’t work

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Called and called always get a busy signal wait on hold for 3 hours this dont work for me. All I want is for my camera to work
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Loss:
$200
Pros:
  • Works great when it works
Cons:
  • Customer service

Preferred solution: My camera working

User's recommendation: Don’t buy

Dakotah Hms
map-marker Dallas, Texas

My camera will not work

My camera quit working & nobody at wildgame innovations will answer my call. All you do is stay on hold and nobody answers
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User's recommendation: Buy a different camera brand

Bret R Omu
map-marker Minneapolis, Minnesota

My zero trace charge doesn't light up to tell me if it works

My charger doesn't work I would like to get a new one. As soon as possible. So if you can help me out I would much appreciate it I've had other products, and i've had no problems
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Djuna Vbl
map-marker Buffalo, New York

My encounter is junk and customer service is beyond a joke.

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Unreasonable hold times just to be cutoff and the have to start over again. Nathan gave me a email so I could get ahold of him without having to wait on hold, guess what he hasnt responded to my emails either. I will tell everyone I know to avoid wildgame innovations like the plague. Unsatisfied is a great injustice to how I feel about this camera . Ill never make this mistake again.
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User's recommendation: Run

Anonymous
map-marker Donalds, South Carolina

Feeder timer

Worst company customer service in the history of the world. Timer wouldnt work out of the box and just get the run around and finally they just stop responding.
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User's recommendation: Avaid like the plague

Anonymous
map-marker Bellevue, Washington

Both Cell cameras not syncing pics.

Neither of my Cell cams are sending me any pics, both are in good service and reading 2 bars. Both are paid up on the subscription plan.
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User's recommendation: Buy other brands.

Anonymous
map-marker Scottsboro, Alabama

Bad trail camera

Bought 6 24mp cloak lightsout wildgame innovation trail cameras and none worked.Talked to customer service and they are suppose to send me 6 replacement cameras.Havent recieved them as of 8/20/2023.I am hoping to receive them.Hopefully wasnt just a bad promise.
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User's recommendation: wildgame innovation makes some good cameras,I just some bad ones.

Delvin Jbc

The SD card will not connect via a USB on a card splitter. Worse yet their customer service line 1-80*-***-**** is disconnected is disconnected. Customer service line is disconnected

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Customer service line 8 00-864-**** has been disconnected. Trail camera is flawed at best. Good heavens, they're making me enter at least 100 characters in this message this is as much crap as the camera that I can't return can't get customer service on and the camera is a total piece of crap. If you read this don't buy any WGI trail cameras. You'll be sorry.
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Preferred solution: I would like to get hold of a customer service rep to help me through an SD card issue. Especially the the SD card / USB connection l

User's recommendation: Don't buy any of their trail cameras. And don't hope for any customer service.

Haroldine Dfr
map-marker Trenton, Ontario

Feeder problems

Says short after each cycle...reset and tried other expensive batteries. Has done it right from the beginning
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Richard H Coe
map-marker Houston, Texas

Cancle service

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Cant get anyone on th phone when calling different times on different Days unacceptable ,,waiting on line from 20 minutes to 46 minutes th longest and still havent talked to no one and Not received a Callback even after leaving my callback number
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User's recommendation: Do your homework on customer service and phone plan

Richard H Coe
map-marker Houston, Texas

Can’t get no one on phone or no one to return my call

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Have not received any photos in two weeks on my Camera ,,Was on hold on line for 46 minutes,, unacceptable,,called 888-508**** # and left my cal back # twice n no one returns my Call
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User's recommendation: Don’t Buy upgrade service,,Didn’t Work